If Cuddle Sleep Dream has made an error, please contact us to correct the problem (firstname.lastname@example.org).
For all other returns/exchanges:
All items (except personalized pieces*), in UNWASHED new condition, can be returned or exchanged for any reason for up to 45 days. Please contact us regarding returns beyond 45 days. We do accept them on a case-by-case basis.
Please send the item to:
319A S York Rd
Hatboro PA 19040
We recommend saving your tracking number for the return.
Please allow for up to a week for us to process the return once it is received. If you are in a rush to exchange, we recommend purchasing the item you need and then sending the return, rather than waiting for the exchange.
Items that have been personalized or extensively customized (i.e. a special birthday theme) are not able to be returned unless there is a defect or mistake. Please be extra sure to check the sizing and spelling details of your order.